Third party vendor made repairs throughout the evening yesterday and into the early morning today, services are up and running at this time for affected customers. We are continuing to monitor the system.
Posted Oct 08, 2026 - 08:16 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 08, 2026 - 08:14 EDT
Update
We've pushed for our ticket with the third party to be escalated to level 3 and will update once we hear more.
Posted Oct 07, 2026 - 16:45 EDT
Investigating
We believe there to be a third party fiber cut that is effecting our service. We are investigating.